Agile Media Network

Privacy Policy

Agile Media Network, Inc. specializes in offering information services through the internet, operating as an advertising agency, and managing ad distributions alongside related system developments. We recognize the importance of handling personal information responsibly. As such, we have instituted this personal information protection policy as a guideline for all our employees, emphasizing adherence to ensure the utmost compliance in safeguarding personal information.

  • We will comply with all laws, regulations, government guidelines, and industry standards pertaining to the handling of personal information. To ensure full compliance, we have established a personal information protection management system in accordance with the Japanese Industrial Standard “Personal Information Protection Management Systems – Requirements” (JIS Q 15001), and will operate it appropriately.
  • We will collect, utilize, and disclose personal information with discretion, taking into careful consideration the nature and scope of our operations. This includes refraining from handling personal information beyond the scope required to achieve the specified purpose of use and implementing measures to prevent its use for any other purpose.
  • In cases where we entrusts the handling of personal information, either in part or in full, to third parties, we will exercise vigilant oversight to ensure the secure management of such entrusted information, thereby guaranteeing the protection of privacy.
  • We will not disclose personal information to third parties, except in situations where consent has been granted by the individuals concerned or where required by law.
  • We will implement rigorous measures to safeguard against the unauthorized disclosure, loss, or damage of personal information, and we take corrective actions as needed.
  • We will provide prompt and appropriate responses to complaints and inquiries regarding the handling of personal information. Additionally, we will accept requests related to personal data we possess, including notifications of purpose, disclosure, corrections, additions, deletions, suspension of use, or cessation of provision. For guidance on these procedures, please contact our “Personal Information Complaints and Consultation Desk” as indicated below.
  • We will continuously enhance our personal information protection management system to meet evolving standards and best practices.
  • We may occasionally utilize advertising distribution services provided by third parties, such as Yahoo Japan Corporation. In connection with this, these third parties may collect and use information, including cookie data, from users who visit our website.
    1. Cookie information and other data collected by such third party will be handled in accordance with their respective privacy policies.
    2. You can exercise control over the use of cookie information and similar data for advertising distribution by accessing opt-out pages provided on the websites of these third parties.
    3. Cookies are mechanisms that store information such as user activity history and input content. This data is exchanged between a user’s browser and a server when using a web page. Upon revisiting the same page, the server can customize the user experience based on the stored cookie information. If a user’s browser permits the sending and receiving of cookies, websites can retrieve cookies from the user’s browser. However, it’s essential to note that the user’s browser only exchanges cookies with the specific server for privacy protection.
    4. You can choose to “Allow all cookies,” “Reject all cookies,” or “Notify user when cookies are received,” among other settings regarding the sending and receiving of cookies. The setting method varies depending on the browser. Please refer to the “Help” menu of your browser for information on how to set cookies.
    5. Please note that if you choose to “Reject all cookies”, you may not be able to use services that require authentication, or you may experience other restrictions when using various services on the Internet.

* Established on August 19, 2009
* Revised on February 14, 2012
* Revised on August 22, 2012
* Revised on March 3, 2014
* Revised on July 14, 2020
* Revised on October 1, 2021
Yukiko Matsumiya, President, Agile Media Network, Inc.

Our Handling of Personal Information

(Items publicly disclosed and made readily accessible to the individual, in accordance with the Personal Information Protection Law and JIS.)

1. Purpose of Use of Personal Information (regarding personal information obtained indirectly or in other than written form)

  • Personal Information Provided by Business Partners
    1. To properly carry out advertising distribution agency services, information provision services, system development, seminar and event business, and campaigns entrusted by our business partners in accordance with the contents of the contract.
  • Capturing Images at Event Venues
    1. To document the event’s execution.
    2. To promote awareness of the event.
  • Personal Information from Phone Inquiries
    1. To ensure appropriate responses and management.
  • Personal Information from Other Companies’ Membership Services
    1. To manage the sale of tickets, videos, etc., and to properly implement the relevant services
  • Personal Information of Job Applicants (personal information provided by employment agencies)
    1. To properly carry out the recruitment process
  • Personal Information of Our Service Users
    1. To provide our services.
    2. To provide information on our services and to respond to inquiries, etc.
    3. To provide information on our products, services, etc.
    4. To respond to any violation of our terms and conditions, policies, etc. regarding our services.
    5. To notify changes to our terms and conditions, policies, etc. regarding our services.
    6. To help us improve our services, develop new services, etc.
    7. *In cases where the purpose of use is specified or notified individually, the purpose of use shall apply.

2. Notification, Disclosure, Correction, Deletion, and Suspension of Use of Personal Information

  • When an individual requests the disclosure of personal information under the Personal Information Protection Act, and we confirm that the request is made by the individual in question, we will promptly disclose the information (or notify if such information does not exist). However, this does not apply in cases where we are not obligated to disclose personal information under the Personal Information Protection Act or other applicable laws. Please note that a handling fee of 1,000 yen per request applies to notifications or disclosures of the purpose of using personal information.
  • If an individual requests the correction, addition, or deletion of their personal information due to inaccuracies (referred to as “correction” below), we will conduct necessary investigations within the scope required to achieve the purpose of use. We will promptly notify the individual of the investigation results and proceed with any required corrections. In cases where we decide not to make corrections, we will inform the individual accordingly. However, this does not apply in cases where we are not obligated to correct personal information under the Personal Information Protection Act or other applicable laws.
  • If an individual requests the deletion of their personal information, suspension of its usage, or cessation of third-party provision (referred to as “suspension of usage” below), we will promptly carry out the requested actions after confirming that the request is made by the individual in question. However, please note that these actions do not apply in cases where we are not obligated to delete, suspend usage, or cease third-party provision of personal information under the provisions of the Personal Information Protection Act or other applicable laws.

3. Matters Concerning Held Personal Data

  • For information concerning the purposes of using all “held personal data,” procedures for requesting “disclosure, and more,” and any other matters related to “information about held personal data matters,” please contact the “Personal Information Complaints and Consultation Desk” below. We will respond promptly.

Personal Data Retained by Our Company

(In accordance with the Personal Information Protection Law and JIS, highlighting the circumstances where individuals have the right to be promptly informed upon request)
  • Name and address of the business handling personal information and name of the representative
    Name: Agile Media Network, Inc.
    Address: 4-1-40 Toranomon, Minato-ku, Tokyo
    Representative: Yukiko Matsumiya
  • Title, affiliation, and contact information of the Personal Information Protection Manager:
    General Manager, Administration Department (Contact information is provided below under “Personal Information Complaints and Consultation Service”)
  • Purpose of use of all retained personal data
    1. Purpose of use of all retained personal data
    2. ・To properly operate the service in accordance with the Terms of Use.
      ・To provide information on services, products, and events offered by us.
    3. Personal information of those who have applied for our events and campaigns
    4. ・To recruit participants for such events and campaigns and to organize and manage them appropriately.
      ・To promote the event/campaign.
    5. Personal information of those who have purchased tickets, videos, etc. for events hosted by us
    6. ・To manage the sale of tickets, videos, etc., and to properly implement the respective services.
    7. Personal information of our business partners
    8. ・To properly manage the contents of contracts with our business partners
    9. Personal Information of Shareholders
    10. ・To exercise rights and perform obligations under the Companies Act and the Commercial Code.
      ・To provide various convenience from our company.
      ・To implement various measures to facilitate the relationship between our shareholders and us.
      ・For shareholder management, such as preparing shareholder data based on prescribed standards in accordance with various laws and regulations.
    11. Personal information of those who wish to join our company
    12. ・To provide and communicate employment and recruitment information, etc. to those who are interested in employment and those who have applied.
      ・For conducting recruitment selection processes.
    13. Personal information of our employees
    14. ・For work-related communication, creating employee rosters, fulfilling legal obligations (including after an employee’s departure), and other employment management purposes.
      ・For personnel selection, assignment, secondment, and dispatch decisions.
      ・For determining and processing compensation, tax-related matters, social insurance procedures, and providing welfare benefits.
      ・For security control measures in video and online monitoring, etc.
      ・For our company’s PR or promotional materials and activities.
      ・For proper health management. (Health information regarding employees, such as the results of health checkups, will not be acquired, used, or provided except as required by law).
    15. Personal information of those who have contact us
    16. ・For improving our customer service
      ・For accurately understanding and addressing inquiries and communications
      *The above purpose of use, “to properly manage the contents of the contract” includes usage “before entering into a contract” and “after the contract has ended”.
  • Technical Security Measures
  • ・We have implemented access control for personal data, ensuring that only authorized personnel have access to personal data.
    ・We have introduced mechanisms to protect information systems handling personal data from unauthorized access.
    ・The environment where information systems handling personal data are built undergoes security measures related to vulnerabilities at least once a year.
  • Contact for Complaints Regarding Held Personal Data Handling
  • ・Personal Information Complaints and Consultation Desk (Contact details provided at the end)
  • Name of Certified Personal Information Protection Organization and Contact for Filing Complaint Resolution Requests
  • ・Japan Information Processing Development Corporation, Personal Information Protection Complaint Consultation Office
    Roppongi First Building 11F, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
    Tel:03-5860-7563

    Procedures for Responding to Requests for Disclosure, etc.

    1. Contact for Requests for Disclosure, etc.
    2. ・Personal Information Complaints and Consultation Desk (As listed at the end).
    3. Forms of documents to be submitted when making a Request for Disclosure, etc. and other methods of making a Request for Disclosure, etc.
    4. Please send the following information to our “Personal Information Complaints and Consultation Desk”. We will respond as quickly as possible.
      a) “Application Form for Request for Disclosure, etc.”.
      If you do not have it, please contact us. We will provide it.
      b) Identification documents
      1) In the case of application made by the individual
      Not required (We may contact you at a later date to confirm your identity.)
      2) In case of application by proxy
      All of the following documents are required.
      (1)Proof of Proxy Authorization
      i. Legal Representative
      A family register transcript or other documents verifying their qualification.
      ii. Voluntary Representative (all of the following)
      ・Our designated power of attorney (If you do not have our designated power of attorney, please contact us, and we will send it to you promptly.) ※Stamped with the registered seal of the individual concerned.
      ・Certificate of seal registration of the applicant.
      (2)Identification Documents of the Proxy
      ・A copy of the proxy’s official identification document.
      (3)Identification Documents of the individual
      ・A copy of the individual’s official identification document.
      *Official Identification Documents
      Hereinafter, a or b.
      a, One of the following
      Driver’s license, driving record certificate, passport, personal number card (only the side showing name and photo), residence card, special permanent resident certificate.
      b, Two or more of the following
      Certificate of public medical insurance coverage, copy of certificate of residence, certificate of matters stated in certificate of residence, pension notebook, certificate of coverage of late-stage medical care for the elderly, certificate of membership in national public officers’ mutual aid association or local public officers’ mutual aid association, certificate of membership in private school teachers’ mutual aid system, child support allowance certificate, special child support allowance certificate
      ※The identification documents you provide will be used as follows. Please send us your documents only if you agree to our use of your personal information.
      ・This personal information will be used to respond to requests for disclosure, etc., from the person in question.
      ・Depending on the identification documents you provide, we may obtain certain sensitive personal information, such as your legal domicile.
      ・We will not provide this personal information to any third party without the consent of the individual, except as required by law. We do not plan to outsource the handling of this personal information.
      ・If we are unable to verify your identity by means of identification documents, etc., we may not be able to respond to your request for disclosure, etc.
      ・For other information regarding our handling of personal information, please refer to our website below.
      https://agilemedia.jp/en_privacy_policy/
      c) commission
      Please include a postal money order for 1,000 yen for each “Notification of purpose of use” or “Disclosure” along with the documents mentioned above.
      If the fee is not included as described above, we will contact you accordingly. However, if payment is not received within the specific period, we will assume that no request for disclosure, etc., has been made. In general, documents sent to us will not be returned.
      <Personal Information Complaints and Consultation Desk>
      Edomizaka Mori Building 4F,
      4-1-40 Toranomon, Minato-ku, Tokyo
      105-0001, Japan
      Agile Media Network, Inc.
      TEL 03-6435-7130
      FAX 03-6435-7131
      info@agilemedia.jp
      (Office hours: 10:00 – 18:00, excluding weekends and holidays.)
      *Precautions
      ・We will not be responsible for documents lost or not received due to accident during mailing or delivery.
      ・Please fill out all required information. Incomplete documents may be returned.
      ・Please note that we may not be able to respond to requests for disclosure, etc. in some cases, such as when there are exceptions to the Personal Information Protection Law.
      ・Please note that it may take some time depending on the contents.
      ・Personal information collected in connection with a request for disclosure, etc. shall be handled only to the extent necessary for the request for disclosure, etc. We will properly dispose of the submitted documents.
      ・As a result of “Correction, etc.” or “Suspension of Use, etc.”, the relevant service may become unavailable. We appreciate your understanding in advance.

    Procedures for Deletion Requests

    1. Submission of Deletion Requests
    2. ・Personal Information Complaints and Consultation Desk (details provided at the end of this document).
    3. Documents Required for Deletion Requests
    4. Please send the following information to our “Personal Information Complaints and Consultation Service”
      a) “Application Form for Request for Disclosure, etc.”.
      If you do not have it, please contact us. We will provide it.
      b) Identification documents
      1) In the case of application made by the individual
      Not required (We may contact you at a later date to confirm your identity.)
      2) In case of application by proxy
      All of the following documents are required.
      (1)Proof of Proxy Authorization
      i. Legal Representative
      A family register transcript or other documents verifying their qualification.
      ii. Voluntary Representative (all of the following)
      ・Our designated power of attorney (If you do not have our designated power of attorney, please contact us, and we will send it to you promptly.) ※Stamped with the registered seal of the individual concerned.
      ・Certificate of seal registration of the applicant.
      (2)Identification Documents of the Proxy
      ・A copy of the proxy’s official identification document.
      (3)Identification Documents of the individual
      ・A copy of the individual’s official identification document.
      *Official Identification Documents
      Hereinafter, a or b.
      a, One of the following
      Driver’s license, driving record certificate, passport, personal number card (only the side showing name and photo), residence card, special permanent resident certificate.
      b, Two or more of the following
      Certificate of public medical insurance coverage, copy of certificate of residence, certificate of matters stated in certificate of residence, pension notebook, certificate of coverage of late-stage medical care for the elderly, certificate of membership in national public officers’ mutual aid association or local public officers’ mutual aid association, certificate of membership in private school teachers’ mutual aid system, child support allowance certificate, special child support allowance certificate
      ※The identification documents you provide will be used as follows. Please send us your documents only if you agree to our use of your personal information.
      ・This personal information will be used to respond to requests for deletion, etc., from the person in question.
      ・Depending on the identification documents you provide, we may obtain certain sensitive personal information, such as your legal domicile.
      ・We will not provide this personal information to any third party without the consent of the individual, except as required by law. We will not outsource the handling of this personal information.
      ・If we are unable to verify your identity by means of identification documents, etc., we may not be able to respond to your request for deletion, etc.
      ・For other information regarding our handling of personal information, please refer to our website below.
      https://agilemedia.jp/en_privacy_policy/
      <Personal Information Complaints and Consultation Desk>
      Edomizaka Mori Building 4F,
      4-1-40 Toranomon, Minato-ku, Tokyo
      105-0001, Japan
      Agile Media Network, Inc.
      TEL 03-6435-7130
      FAX 03-6435-7131
      info@agilemedia.jp
      (Office hours: 10:00 – 18:00, excluding weekends and holidays.)
      *Precautions
      ・We are not responsible for documents lost or not received due to accident during mailing or delivery.
      ・Please fill out all required information. Incomplete documents may be returned.
      ・Please note that we may not be able to respond to requests for deletion, etc. in some cases, such as when there are exceptions to the Personal Information Protection Law.
      ・Please note that it may take some time depending on the contents.
      ・Personal information collected in connection with a request for deletion, etc. shall be handled only to the extent necessary for the request for deletion, etc. We will properly dispose of the submitted documents.
      ・As a result of “Correction, etc.” or “Suspension of Use, etc.”, the relevant service may become unavailable. Please understand this in advance.

Inquiries Regarding Personal Information Complaints and Consultations

【For inquiries regarding personal information complaints and consultation, please contact us at the following address】
Agile Media Network, Inc. Personal Information Complaints and Consultation Desk
TEL: 03-6435-7130 (Office hours: 10:00 – 18:00 except Saturdays, Sundays and national holidays)
*Please refrain from sales calls.
FAX: 03-6435-7131
MAIL: info@agilemedia.jp

【Personal Information Protection Manager】
Director, Administration Department, Agile Media Network, Inc.

【Contact for Inquiries Concerning Complaints and Consultations with the Certified Personal Information Protection Organization Affiliated with Our Company】
Japan Information Processing Development Corporation Personal Information Protection Complaint Consultation Office
Roppongi First Building 11F, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
Tel:03-5860-7563